Overlooked Innovations: Gyro Bowl, doesn't spill
November 27, 2010 · Posted in innovation
The Gyro Bowl is a spill proof bowl that uses gravity to close the lid. The bowl is a gyroscope in the form of a plastic bowl that either keeps the open side up or closes the bowl. As I’ve said many times, gravity is my favorite resource since it is always available.
We’ve had low cost plastic bowls for decades so this could have been technically and economically possible. The basic concept could be made from wood so technically it could have been made hundreds or thousands of years ago.
Predictive Innovation Training
Predictive Innovation: Core Skills Book
RoundSquareTriangle.com
Re: Gyro Bowl
Please! – a little customer service to go along with this invention. No return emails, computerized “call back later”. …basically, I give up.
Customer service is essential. There was once a time that a cool new product was all you needed but today customer service is an expected part of the customer experience. There are so many alternatives for getting the task done that a user does not have to and won’t accept poor service.
I ordered my Gyro Bowl in January so I would have it in plenty of time to demostrate for my marketing class. Three weeks went by and I still had not received my order. I called the company and learned the Gyro Bowls I ordered was on back order. When I explained the urgency of needing my order berfore February 15, 20111the customer service rep apologized and still stated it was on back order. I let her know I was not happy since no one informed me it was on back order. After I hung up the Customer Service rep, Diana I think was her name Called me back to let me know her supervisor found a couple in the ware house and I will have them in time. I am happy to say I did receive the gyro Bowls and now I can conclude my marketing project for my class. Thank you for the excellent customer service, Thanks for listening and understanding my urgency of this product.
Donna Spencer