Google May Harm Your Computer, Search Engine Black Swan

January 31, 2009 · Posted in innovation, strategy · Comment 

Google May Harm Your Computer

Today every page you find on Google says “This page may harm your computer” I’m guessing a very small error in the system that checks web pages has a bug from a recent change and is causing this error. Such a small error can have very big impacts. Imagine how many sites are not receiving visits because people can’t tell if they are safe or not? Imagine all the lost click revenue for Google as people switch to Yahoo?

This is one of the reasons to not have a centralized ID system for something like Homeland Security. One stupid mistake and the whole thing falls down. Even though Google is broken there are many other search engines are available. Redundant systems are much less prone to catastrophic failures. Highly optimized systems respond very badly to the odd “Black Swan” events. Most systems these days are optimized for efficiency and not for resilience.

I’m sure this will be fixed very soon. But this is really bad software testing.

Who will pay for Frozen Food Innovation?

December 28, 2008 · Posted in innovation, strategy · Comment 

When looking for prospective clients I ask the question, “how many direct innovations are available?” I personally prefer indirect innovations but it’s much easier for new clients to understand and accept direct ones. This makes my value to the client more apparent so they are happy.

So I recently came across contact information for an executive of a company that makes frozen foods. I plugged a little information into the Predictive Innovation Method and in 2 minutes came up with one extremely valuable direct innovation for that industry and a simple way to make it. This innovation could save the company millions of dollars, possibly save lives and be a great product differentiator.

Even better this innovation has been publicly available for over 20 years. No R&D is needed. Plus there is an even better improvement to the idea that they could release later.

So now my question is, how do I make money from this? One way is to hint that I know something that will save the company money and could be used as a brand differentiator and possibly prevent serious legal damages. Then hope they will pay me to tell them.

That doesn’t sound very promising. But maybe I could offer the same information to all the competitors in the market, maybe that would increase my chances of success. There are about five big brands I could try. Maybe I can increase the urgency by telling each that I am making the offer to competitors.

Or I can employ my favorite type of innovation, the indirect alternative. I can approach attorneys for food born illness cases and tell them that I have proof these companies deliberately did not take reasonable measures to protect the health and safety of people eating their food. This information would likely drastically increase damages possibly being worth millions of dollars.

The information is worth exactly the same amount to the attorney’s as it is the food company but it costs the attorneys much less to act on the information. The food companies need to change their manufacturing process, plus the small cost to each item. The attorney’s only need to present the information in court or a settlement meeting. And the fact that the food companies made an economic decision to risk the health and safety of the public would be very damaging in a court case especially if the media reported on it. That type of information would make the attorney’s job much easier.

If you are paying attention you will see that I can find many other types of people who could benefit from this innovation or just knowledge of the innovation.

Short list of types of customers for the innovation:

  • Suppliers of the actual innovation (at least five)
  • Shippers of the food (at least one for each frozen food company)
  • Stores that sell the food (at least 5 major companies)
  • Companies handling non-food frozen items (hundreds)

You might also realize that I can make money from all of the possibilities. The possibilities aren’t OR each one is an AND. So I turned that one opportunity into over 20. That is a possible increase of return on investment of 2000%

This type of strategy is only possible if you can reliably generate focused innovations on demand. Notice that I did not do an Intellectual Property expansion on this innovation. The Predictive Innovation Method reveals there are at least 105 different ways to achieve the same result of that one innovation. So if either of those potential customer’s want to pursue the innovation I can quickly find the lowest cost lowest risk way to achieve the highest profit.

Let’s see who will Pay for It.

Thailand Traffic Innovation

November 10, 2008 · Posted in abundance, economics, innovation, problem solving, strategy · 1 Comment 

For the last 3 weeks I’ve been in Thailand. As I always do I look for innovations or different approaches to innovation. Thailand is a very decentralized nation. This seems to contradict the extreme nationalism but things here don’t get done on a centralized basis. The bulk of activity happens at the personal and family level.

Any place you go there is someone selling something. Go to the park and there is someone renting mats to sit on the grass. Walk down the sidewalk and there are hundreds of food carts and other miscellaneous things for sale. And on the roads there is extreme variety. Bicycles, push carts, motorcycles, tuk tuks, cars, trucks converted in to buses, mini-buses, full sized buses and trucks. You might even see an elephant.

It’s well known that Bangkok traffic is some of the worst in the world. It took me 4 hours to ride a bus 6 miles (12 km). They don’t even bother having schedules because it is impossible for a bus or a car to know how long it will take to get anywhere in Bangkok. This is a huge drag on productivity. But rather than complain, Thais find their own individual solution.

Family of Four on Motorbike in Thaialnd

Family of Four on Motorbike in Thaialnd

If you need to get someplace in Bangkok the fastest way is a motorbike. There are motorbike taxis and entire families riding a single motorbike. Motorbikes ignore most traffic laws and all concepts of safe riding. Helmets are required by law but seldom worn. And if there is any space at all the motorbike driver will race into it. This leads to hoards of motorbikes collecting at front of traffic revving their engines at the light resembling the start of a race.

My second home is Chicago and even though Chicago has nearly double the population density of Bangkok traffic runs very smoothly. Chicago’s traffic problems are mainly during rush hour on the expressways leading into or out of the city and surrounding sports stadiums before and after a game. Chicago has a subway and elevated, and buses that show up every ten minutes and you don’t have to negotiate the price of riding a taxi. Chicago is very organized and centrally controlled.

Am I suggesting Bangkok become more centralized? No. The centralized control is not what makes Chicago work. It’s the variety of options available to the individual. But didn’t I say that Bangkok has more options? Actually no. Even though there are many different types of vehicles they all have to travel the same path. The only way to travel through Bangkok is the city streets. If the roads are crowded in Chicago you can take the subway or light rail. You can drive on the city streets or the free way or the toll-expressway. And the buses have dedicated lanes.

The motorbikes in Bangkok have found an alternative road, the space between cars. When cars, trucks and buses are stopped the motorbikes drive between. Motorbikes don’t compete for the roads with the larger vehicles. The motorbikes are able to use an over looked resource, the small space between vehicles.

The motorbikes also follow another important aspect of successful innovation. An individual can easily purchase a motorbike. For the price of one months rent you can buy a motorbike. It does not require a large investment and switching to motorbikes can be done one person at a time. Incremental investment but huge gains for the person choosing a motorbike.

Bangkok has one elevated train called the Sky Way and a second Sky Way line under construction. The Sky Way is the nicest train I’ve every seen. It greatly helps those who want to travel along the line but it doesn’t do much good for others. The Sky Way is extremely expensive to build and doesn’t help anyone until the whole thing is completed. This is high cost and high risk.

One of the reasons the personal computer revolution and now the Internet has been so successful for innovation is nearly anyone can try something. The barriers to entry are very low and the rewards can be extremely high. Decentralized or at least distributed systems are much more likely to result in successful innovation. The “moon mission” approach usually fails. One of the big benefits of Predictive Innovation Method is it reveals all the alternatives. This allows you to build towards a large end goal but do it with small and progressively successful steps. That reduces risk, maximizes profits and eliminates the threat of competition.

« Previous PageNext Page »